The University of California, San Francisco (UCSF) is a leading university dedicated to advancing health worldwide. The talent team hiring faculty at UCSF is driven by the idea that when the best research, the best teaching and the best patient care converge, they can deliver breakthroughs that help heal the world. Jonathan Whitford and the rest of the talent management team at UCSF aim to make every step of the recruiting process simple and professional to attract the top faculty and staff.
San Francisco, California
Managing a high volume of candidates while maintaining intentional and meaningful touch points put pressure on the UCSF talent management team. Sending back-and-forth emails to set up interview times became consuming. As a result, it took too long to move candidates through the recruitment and hiring process.
The team was often overwhelmed by the volume of candidates, and some were accidently being passed over without getting any communication. Many candidates came through internal referrals, so it was doubly important to get in touch with them as quickly as possible and respond professionally.
Now, the team at UCSF uses Calendly to schedule interviews and meet with candidates. By providing a Calendly link via email in response to a candidate’s submission, UCSF allows candidates to schedule an interview right away. The talent management team no longer has to worry about accidentally missing an opportunity to interview interested candidates.
“Calendly helps us be more personal and intentional by allowing us to quickly get in touch with every candidate.”
Using Calendly reduced the need for back-and-forth email communication and allowed talent managers to spend time on important tasks like sourcing and interviewing. The talent team has seen a 20% increase in the number of qualified candidates in their talent acquisition pipeline because more time can be dedicated to sourcing and creating innovative recruitment strategies. They’ve also seen a significant decrease in the time from initial communication to first interview with candidates.
Successful teams aim to create a workflow that enables them to work efficiently and maintain a full schedule without stress. UCSF’s talent team was already creating a great candidate experience, but Calendly helped make their efforts even more impactful by saving them time and making it possible to get in touch with every candidate right away.
Removing barriers to recruitment with a simplified interview scheduling strategy
Using Calendly to build a more robust talent pool and innovate the recruiting process
Improving recruiting speed and candidate experience to reach higher goals